Privacy policy

Last updated: July 16, 2025

Hideout Properties (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or book a stay with us.

1. Information We Collect

a. Information You Provide Directly

  • Booking Details: Name, email address, phone number, billing and payment information, guest count, arrival/departure dates.
  • Communications: Messages you send us via email, web forms, or other channels (questions, special requests, feedback).

b. Information Collected Automatically

  • Usage Data: IP address, browser type, pages visited, date/time stamps, referral URLs.
  • Cookies and Similar Technologies: To remember preferences, optimize site functionality, and gather analytics.

2. How We Use Your Information

  • Reservation Management: Process and confirm bookings, communicate check‑in/out details, send reminders.
  • Guest Services: Respond to inquiries, handle special requests, and provide customer support.
  • Improvements & Analytics: Analyze site traffic and user behavior to improve our offerings and user experience.
  • Marketing Communications: With your consent, send you promotional materials, special offers, and newsletters. You may opt out at any time.

3. Information Sharing and Disclosure

  • Service Providers: We may share information with third‑party partners who perform services on our behalf (payment processors, email providers, analytics services).
  • Legal Requirements: We may disclose your information if required by law, regulation, or court order.
  • Business Transfers: In the event of a merger, sale, or asset transfer, your information may be transferred to the acquiring entity subject to this Privacy Policy.

4. Cookies and Tracking Technologies

  • We use cookies and similar tools to:
  • Remember your preferences and settings.
  • Understand and improve how you use our site.
  • Deliver targeted advertising (third‑party cookies may apply).
  • You can set your browser to refuse cookies or alert you when cookies are being sent—but some features of our site may not function properly without them.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or storage system is completely secure. We cannot guarantee absolute security.

6. Your Choices and Rights

  • Access & Correction: You may request access to or correction of your personal data.
  • Opt‑Out: You can opt out of marketing communications at any time using the unsubscribe link or by contacting us.
  • Data Deletion: You may request deletion of your personal information, subject to legal obligations and legitimate business needs.

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors. If you believe we have collected such information, please contact us for prompt removal.

8. International Transfers

If you reside outside the UK, please note that we may transfer your information to, and process it in, the UK. By using our services, you consent to such transfers.

9. Changes to This Privacy Policy

We may update this policy from time to time. We will post the revised version with a new “Last updated” date. Your continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
 Email: info@hideoutproperties.com
 Address: Hideout Properties Ltd, 11 Mallard Way, Derby, DE24 8GX United Kingdom

Thank you for trusting Hideout Properties with your stay and personal information. We value your privacy and strive to keep your data safe.